Frequently Asked Questions

BuddyMatt is made with thick chenille microfibers that absorb water, mud, and dirt on contact. The bottom features a heavy-duty rubber non-slip backing that keeps the mat firmly in place on any floor surface.

Yes. The ultra-dense chenille microfibers soak up water, mud, and dirt the moment they make contact — far more than standard doormats or bath mats. You'll notice the difference the first time your dog walks in from outside.

Soft and plush — not scratchy like a traditional doormat. It's comfortable for bare feet and gentle on your pet's paws too.

No. The heavy-duty rubber backing grips tile, hardwood, laminate, and vinyl securely. It stays put even when dogs run over it at full speed.

Not at all. The rubber backing is floor-safe and gentle on all surfaces including hardwood, tile, laminate, and vinyl.

Yes. The microfiber construction traps pollen, dust, and other allergens that would otherwise be tracked through your home.

BuddyMatt is available in multiple sizes to fit any space — from compact bathroom mats to large entryway runners. Check the product page for the full size selection and dimensions.

Yes. BuddyMatt is approximately 0.3 inches thick, which fits under most standard interior and exterior doors without any issue.

Anywhere you need to catch mess. Popular spots include: front and back doorways, bathrooms, kitchens, under pet food and water bowls, next to litter boxes, and in mudrooms.

Toss it in the washing machine on a cold cycle. Tumble dry on low heat or air dry. Avoid high heat, which can affect the rubber backing over time.

No. BuddyMatt is built to hold its shape and thickness through repeated machine washes. It comes out looking and performing like new.

For high-traffic areas or homes with pets, once every 1–2 weeks is ideal. For lighter use, once a month is typically enough.

We recommend avoiding both. They can break down the microfibers over time and reduce absorbency. A gentle detergent on a cold cycle is all you need.

Yes. BuddyMatt is pet-safe and pet-loved. The soft chenille surface is gentle on paws, and the materials are non-toxic. Dogs and cats frequently use it as a lounging spot.

BuddyMatt absorbs mud and moisture as your dog steps on it. For best results, place it right at the door your dog uses — the dense fibers pull dirt and water off paws on contact.

Absolutely. BuddyMatt works great under food and water bowls — it soaks up spills and drips before they reach your floors.

BuddyMatt is not a chew toy. If your dog tends to chew on soft items, we recommend supervising use.

Orders are fulfilled within 24–48 hours. Most customers receive their BuddyMatt within 3–7 business days. Free shipping is included on all orders.

Yes. Once your order ships, you'll receive a confirmation email with your tracking number so you can follow your package every step of the way.

We offer a 60-day money-back guarantee. If you're not 100% satisfied, contact our support team within 60 days of purchase for a full refund — no questions asked.

You can reach us by phone at (862) 253-6834 or by email at hello@buddymatt.com. Our team is available Monday – Friday, 8AM – 7PM EST.